FAQ

Shipping

How much is the delivery fee?

For orders above SGD20 shipping is free islandwide. Lower value orders receive a charge of $5 that goes straight to the logistics partner.

When will my snacks arrive?

Water Lily Pops arrive between 1-2 working days. For bulk orders, contact us and we'll get your orders shipped to multiple addresses.

Can I send it to a friend's address?

That's really kind of you! Sharing is caring ❤️ Yes, simply key in his/her address in the shipping address. For complimentary handwritten notes, contact us and let us know your short message for your friend and we'll handwrite it.

Returns

My snacks/drinks are damaged. What should I do?

We're sorry for your poor experience! We check every single order before it gets shipped out to make sure everything's tidy, fresh, and delicious. If you receive defective goods, please contact us straight away and we'll make sure that you get our best batches. 🌶️

I don't like the products. What can I do?

We're sorry for your poor experience! Our team sources the best superfoods from different regions, and have excellent quality control processes. Our Water Lily Pops are unique in the market and we have many superfans and a handful of not-so-keen pre-fans. Do contact us with your feedback so we can improve our products along the way. 😁

Bulk/corporate orders

How do I send multiple packs to my friends?

Yippee! Thank you for your support! Our snack packs make great gifts for friends whom you miss dearly. 🎁 For bulk orders, simply contact us with a list of their names, contact numbers, shipping addresses, and email addresses and we'll confirm the orders by the next working day.

How do I order on behalf of my company/office pantries?

Thanks for considering us as your snacks partner! Till date, we have been stocked at Google, Bloomberg, and Netflix offices and their employees LOVE our Water Lily Pops! It's true - our pops get snapped up before lunch time. ✌️😎 To order for your office pantry, email us with your preference and budget and we'll offer you hard-to-forget snacks at hard-to-beat prices!

Do you have special care packs I can gift my employees?

Bless your good heart! Especially in work-from-home times like these, little gifts of appreciation and gratitude really do go a long way in keeping the team's morale high. 🙌 We have employee care packs specially catered for you, which consist of Water Lily Pops, art and mindfulness activity booklets, and nutritional powders from our local partner brands. Email us with your preference and budget and we'll get back to you in a day!

Retailers

Where can I buy Water Lily Pops?

Get our pops through our web store for the best deals. Other online retailers include: Amazon, Lazada, Redmart, Pandamart, Shopee. You can also find our pops at: All Fairprice Finest stores, Coldstorage, Shell Select, Ryan's Grocery, Cedele and SF Juice bars.

Where can I buy Jamu Boosters?

Get our boosters through our new Jamu web store for the best deals. Upcoming retailers to be added soon! Orders containing Jamu Boosters are delivered (chilled delivery) every Monday evening between 5-8pm.

Water Lily Pops

What's the shelf life of Water Lily Pops?

Shelf life is one year from date of production! Our packets are puffed up to ensure maximum crunch and wholesome pops. With no artificial flavourings and preservatives, you know you are tasting popped gold. Once the pack is opened, consume within the next 30 minutes to enjoy the maximum crunch. (Realistically speaking... it'll probably be finished within a minute! 😉) If not, seal it in an airtight container or clip.

Hold on, what are Water Lily Pops in the first place?

It's an ancient superfood harvested in the Himalayan foothills for over 2,000 years. ⛰️ In Bihar (Northeast India), the seeds of the Water Lily flower are harvested, dried, roasted, and popped to produce a light and crunchy, highly nutritious snack. Locals use it for their daily cooking, even making flour and pudding out of it! We're the first company in Southeast Asia to produce it. Read more about its benefits.

It's vegan, non-GMO, gluten-free, wild harvested, 100% natural popped seeds.

It's not even a question. Water Lily Pops are that impressive! 🎊

Is it the same as popcorn?

It's better than popcorn in many ways. It contains less fat, less calories than popcorn, but double the crunch! It also contains more protein, more fibre, and has naturally occurring rare minerals like magnesium and potassium. Also, it is a wild harvested seasonal crop, meaning that it's free from the clutches huge agricultural conglomerates play in producing GMO corn, which often exploit farmers and destroy arable land in many regions in the world. 🌽 Read more here.

Why is it more expensive than regular popcorn?

We are working towards a sustainable Seed-to-Snack business in which the farmers in India are offered a fair wage. The makhana production process is also resource-heavy and requires many hours of labour and skill to get high grade, high quality pops. To top it off, we work very hard to offer you the best flavours and it is worth every dollar!

Okay take my money. Where do I order?

Read our story and choose from our four flavours here! Thank you for your support and we hope that you can help us spread the word to your loved ones too!

Ancient Grain Clusters

WHAT ARE ANCIENT GRAIN CLUSTERS?

Popped Jowar, better known as sorghum, is one of the seven ancient grains that have been around for thousands of years and give you a healthy energy boost when you are craving for one. 🌾

Working directly with the farmers in our “seed-to-snack” model we ensure our clusters unlock the maximum goodness of this all-natural ancient grain.

Download Our Brochure

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